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  <titleInfo>
    <nonSort>Las </nonSort>
    <title>herramientas para la mejora continua de la calidad</title>
  </titleInfo>
  <name type="personal">
    <namePart>Chang, Richard Y.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Niedzwiecki, Matthew E.</namePart>
  </name>
  <typeOfResource/>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">ag</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Buenos Aires</placeTerm>
    </place>
    <publisher>Granica</publisher>
    <publisher>TEC Consultores</publisher>
    <dateIssued>c1999</dateIssued>
    <dateIssued encoding="marc">1999</dateIssued>
    <issuance/>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
  </language>
  <language objectPart="translation">
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <extent>2 v. :  gráficos</extent>
  </physicalDescription>
  <note type="statement of responsibility">Richard Y. Chang, Matthew E. Niedzwiecki ; [traducción Jorge Gorín].</note>
  <subject>
    <topic>Gestión de calidad</topic>
  </subject>
  <subject>
    <topic>Administración de empresas</topic>
  </subject>
  <subject>
    <topic>Calidad de los servicios</topic>
  </subject>
  <subject>
    <topic>Calidad total</topic>
  </subject>
  <classification authority="ddc" edition="20">658</classification>
  <relatedItem type="series">
    <titleInfo>
      <title>Serie para la mejora de la calidad</title>
    </titleInfo>
  </relatedItem>
  <identifier type="isbn">950641700 (O. C.)</identifier>
  <identifier type="isbn">95064174X (v. 1)</identifier>
  <identifier type="isbn">950641715 (v. 2)</identifier>
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    <recordChangeDate encoding="iso8601">20180723045522.0</recordChangeDate>
    <recordIdentifier source="IEFMza">IEF003847</recordIdentifier>
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